Shipping policy
Delivery
Standard Delivery
We offer FREE UK STANDARD DELIVERY on all Full Price orders over £75.
Please note that on top of the cost of the sale, we also must include the cost of postage. Postage is £3.95, and we use Royal Mail tracked service to ensure quality handling and safe delivery of your items. Deliveries can be expected to arrive with you on average, between 3-5 working days (excluding public bank holidays).
If you are not at the requested place of delivery on arrival of your items, then Royal Mail will deposit your package for safe keeping at your nearest post depot. Details of this will be left on a notification card, along with your personal consignment number for you to quote on collection.
24 Hour Tracked
We also offer a Royal Mail Tracked service which usually arrives next day at a cost of £5.95. Please note this is not a guaranteed next day delivery.
Next Day Delivery
If you require your items faster than the standard delivery of 3-5 working days, we offer a next day delivery service at the cost of £10.00 (Monday to Thursday excluding bank holidays)
Such transactions MUST be ordered before 12.00pm the day before delivery in order for us to ensure process your delivery in time. If ordering at the weekend and selecting next day delivery your order will be despatched on the Monday and delivered to you by 1pm the following day.
Deliveries to Ireland, the channel islands and Isle of Man are £10.00
Europe
Deliveries to anywhere in Europe are £10.00. Please note we cannot deliver next day to Europe.
Rest of the world
Deliveries to the rest of the world are £39.95
Duty and Customs
If your order is being delivered internationally, local import duty and local taxes may be applicable. Such import duties may impose a delay in your goods clearing customs, of which Sariska has no control. Sariska is not financially responsible for any local import duties and taxes imposed on your goods. Any local duty/taxes/customs fees imposed are payable locally by the purchaser. The purchaser is responsible for providing any information required by Customs & Excise to ensure the goods are cleared.
Please note Sariska is not able to refund any duty paid on items returned to us either due to fault or unsuitability as this is a contract between the purchaser and their own country Customs & Excise.
If you are unsure of whether to expect to pay duty on goods shipped to your country from the UK, please contact your local Customs & Excise office who will be able to advise you further.
Refusal to pay any additional charges may result in your parcel being returned back to us. If this occurs your order will be refunded when the return is processed, however, our shipping charges will not be refunded.
Tracking Service
We also offer a tracking service of your items so that you can follow the status of your purchase and its location. When you buy your items on our website, simply use the tracking number indicated in your order summery. You can then type this into the Royal mail website, and you will be informed where your purchase is.